We understand that schedules can change. To ensure fair access to coaching time for all clients, please adhere to the following cancellation policy:

• 24-Hour Notice Required: All cancellations must be made at least 24 hours in advance of your scheduled lesson time.
• Late Cancellations: Cancellations made with less than 24 hours notice will be charged the full lesson rate.
• No-Shows: Clients who do not show up for their scheduled lesson without prior notice will be charged the full lesson rate.
• Rescheduling: Lessons may be rescheduled without penalty if done with at least 24 hours notice, subject to coach availability.

• Payment Due: Payment is due at the time of booking unless other arrangements have been made.
• Accepted Methods: We accept cash, check, and all major credit cards.
• Packages: Lesson packages must be used within the specified time period from the date of purchase.
• Refunds: Unused lessons in a package are non-refundable but may be transferable. Please contact us for specific arrangements.

For outdoor lessons, the following weather policy applies:

• Inclement Weather: Lessons will be cancelled or moved indoors (when available) in the event of rain, lightning, extreme heat, or other unsafe weather conditions.
• Coach Decision: The coach will make the final decision regarding whether conditions are safe for play.
• Rescheduling: Weather-related cancellations will be rescheduled at no additional charge.

We strive to maintain a positive and respectful environment for all players, coaches, and staff. All participants are expected to:

• Treat all coaches, staff, and fellow players with respect and courtesy
• Arrive on time for scheduled lessons and clinics
• Wear appropriate athletic attire and tennis/pickleball shoes
• Bring necessary equipment (racket, water, etc.) to each session
• Follow all facility rules and regulations
• Display good sportsmanship at all times